Privacy Policy
Last updated 6 July 2026
This policy explains what information ACRON (operated by Mosupiemang Holdings (Pty) Ltd (Reg. BW00009762063), trading as ACRON, Palapye, Botswana) collects, why we collect it, and the choices you have. We handle personal data in line with Botswana's Data Protection Act.
1.Information we collect
This is the full list of the data ACRON collects, declared in line with Botswana's Data Protection Act. We collect nothing outside this list.
| Type | Examples | Why |
|---|---|---|
| Account details | Name, email, password (stored encrypted), role (student/tutor), country | To create and secure your account |
| Social sign-in (optional) | If you sign in with Google or Facebook, the basic profile details that provider shares (name, email, profile picture) | To create and sign in to your account without a password |
| Academic information | The subjects and grades you enter, your computed points, saved points snapshots, your school (if you add it) | To calculate points and match programs |
| Study & planning data | Your study timetable, study sessions, calendar events, assessment and performance records, quiz answers and scores, career-aptitude answers, study goals and check-ins | To run the planning, performance, and Study Coach features in your plan |
| Messages to Abby and the Study Coach | What you type or say to the in-app AI helpers | To answer you and, if signed in, save your history so you can continue later |
| Notes and documents you upload | Notes you paste or upload (Read My Notes); results-slip or ID photos where you use scanning or application-assist features | To summarise, explain, quiz you, or prepare applications (only when you use those features) |
| Saved items | Favourites, comparisons, saved opportunities and listings | So your saved lists follow your account |
| Payment data | Plan, amount, date, payment status (card details handled by our payment provider Polar, not stored by us) | To process subscriptions, receipts, access, refunds, and disputes |
| Devices & notifications | Signed-in devices and sessions, device and browser type, a push-notification address if you turn notifications on, your notification preferences | To keep your account secure and deliver the reminders you asked for |
| Usage data | Features opened and in-app events (collected by ACRON itself, with no third-party ad trackers), approximate region, IP address kept briefly for security and rate-limiting | To keep ACRON working, safe, and improving |
| Support & contact | Messages you send via the contact form, feedback, email, or WhatsApp | To reply and fix problems |
| Tutor information (tutors only) | Bio, photo, subjects, locations, availability, verification documents | To list and verify tutors on the platform |
2.How we use it
- To provide the calculator, program matching, and the features in your plan.
- To run your account, take payment, and send receipts and important notices.
- To keep ACRON safe, prevent abuse, and fix problems.
- To understand which features help students, so we can improve.
We rely on your consent and on the need to provide the service you asked for. You can withdraw consent at any time by closing your account.
3.Students under 18
Many ACRON users are Form 5 students who may be under 18. If you are under 18, please use ACRON with the permission of a parent or guardian. Paid subscriptions for under-18 students must be purchased and managed by a parent or guardian. A parent or guardian may contact us at any time to review, correct, or delete their child's information.
4.Who we share it with
We do not sell your personal information. We share it only with service providers who help us run ACRON, under agreements that require them to protect it:
- Supabase — secure database and account hosting.
- Polar — our payment provider and merchant of record, which handles card details and checkout securely.
- Resend — our email provider, to send receipts and account emails.
- AI providers (such as OpenAI and Google) — to power Abby, the Study Coach, and note or document reading. Only the message or document you submit is processed, to generate the reply you asked for.
- WhatsApp (Meta) — only if you choose to message us on WhatsApp.
We may also disclose information if required by law, or to protect the rights and safety of users and the public.
5.Where your data is stored
ACRON uses reputable cloud providers, some of which store data outside Botswana. Where data is transferred across borders, we take reasonable steps to ensure it remains protected to a standard consistent with Botswana's Data Protection Act.
6.How long we keep it
We keep your information for as long as your account is active and for a reasonable period afterwards to meet legal, accounting, and dispute-resolution needs. When you close your account, we delete or anonymise your personal data, except where we must keep some records (for example, payment records) by law.
7.Your rights
- Access the personal information we hold about you.
- Correct information that is wrong or out of date.
- Delete your account and personal data (subject to legal record-keeping).
- Object to or limit certain uses of your data.
- Get a copy of the data you provided.
You can do the first three yourself, instantly, from inside the app: open Settings → Your data & privacy to download a full copy of your data or to delete your account. Deleting your account removes or anonymises your personal data right away; payment records are kept (anonymised) only where the law requires. For anything else, email [email protected].
8.Cookies and local storage
ACRON uses your browser's storage to keep you signed in and remember your settings. It is essential to how the app works. We do not use third-party advertising trackers.
9.Security
We protect your data with encryption in transit, access controls, and database-level security rules. No system is perfectly secure, but we work to keep your information safe and to respond quickly if something goes wrong.
10.Changes and contact
If we update this policy, we will change the date above and, for important changes, notify you in the app or by email. For any privacy question or request, contact [email protected] or WhatsApp +267 7689 7652.