Terms of Service

These terms are an agreement between you and Mosupiemang Holdings (Pty) Ltd (Reg. BW00009762063), trading as ACRON ("ACRON", "we", "us"), the company behind the ACRON service (the website and app at acron.nanoga.org). By creating an account or using ACRON, you agree to these terms. If you do not agree, please do not use the service.

1.What ACRON does

ACRON helps students convert their school-leaving results (such as BGCSE or IGCSE in Botswana) into the points score used for tertiary admission in their country and see which tertiary programs they may qualify for. The free tier includes the points calculator and program matching. Paid tiers add features such as a study timetable, performance tracking, the Abby AI study coach, study goals and check-ins, quiz practice, note summarising (Read My Notes), cloud history, and (where available) tutor access and student directories for accommodation, transport, and uniforms.

2.Your account

• You are responsible for the information you enter and for keeping your login details secure.
• Give accurate details. Entering wrong subjects or grades will produce wrong results.
• One account is for one person. Do not share your login.
• Age and permission. You may create an account if you are 18 years or older. If you are under 18, you may use ACRON only with permission from a parent or guardian, who agrees to these terms on your behalf. Payments and subscriptions for under-18 students must be handled by a parent or guardian.

3.Plans, prices and billing

• Free — P0, forever. Points calculator and program matching.
• ACRON Plus — $4 per month.
• ACRON Pro — $7 per month.
• Longer billing periods (for example 3, 6, or 12 months) may be offered at a discount.

Prices are shown in US dollars (US$) before you pay. Payments are processed securely by an external payment provider; ACRON never sees or stores your full card details.

4.Digital access and delivery

ACRON is a digital service. After a successful payment is confirmed by our payment provider, your paid features are unlocked on your account automatically, usually within a few moments. If payment succeeds but access does not unlock, contact support and we will fix the access or refund the payment according to our Refund Policy.

5.Refunds

Our refund terms are set out in the Refund Policy, which forms part of these terms.

6.Acceptable use

Please do not misuse ACRON. In particular, do not:

• copy, scrape, resell, or republish ACRON's data or content without permission;
• attempt to break, overload, or gain unauthorised access to the service;
• upload unlawful, harmful, or misleading content; or
• use ACRON to impersonate someone else or to harm other users.

7.Tutors and third parties

Where ACRON lists tutors or links to scholarships, institutions, or other third parties, those parties are independent. We are not responsible for the quality, conduct, or outcome of any third-party service arranged through ACRON, though we will act in good faith to address problems you report.

7A.Transport providers and ACRON Transit

ACRON Transit is a directory and connection service only. We list transport providers who have submitted profile information and, where indicated, copies of regulatory documents. ACRON does not:

• arrange, book, or confirm any transport journey;
• employ, sub-contract, or act as agent for any listed provider;
• vet, background-check, interview, or approve any provider or their drivers;
• verify the current validity, authenticity, or scope of any permit, licence, or certificate submitted to us;
• inspect any vehicle or assess any driver's fitness to carry passengers; or
• guarantee the safety, punctuality, or conduct of any transport provider or journey.

Where ACRON shows a “…on file” indicator, this means only that the provider submitted a copy of the named document at a stated point in time. It does not represent that the document is genuine, current, or covers the journey you are arranging.

Parents and guardians: If a student is under 18, any transport arrangement must be made by or with the knowledge and active approval of a parent or legal guardian. The parent or guardian is responsible for conducting their own due-diligence checks before a minor travels with any provider.

Any dispute, incident, or claim arising out of a journey arranged through ACRON Transit is a matter between you (or your parent/guardian) and the transport provider. ACRON is not a party to that arrangement and is not liable for any loss, injury, delay, or damage arising from it. Nothing in this section removes any statutory right you have under Botswana consumer law that cannot be excluded by contract.

8.Our content and marks

ACRON and the ACRON mark are trademarks of Mosupiemang Holdings (Pty) Ltd. The software, design, text, and data compilations are owned by or licensed to Mosupiemang Holdings (Pty) Ltd. You keep ownership of the personal information you enter.

9.Disclaimers and limits

ACRON is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses, or for decisions you make based on ACRON's estimates. Nothing in these terms removes rights you have under Botswana consumer law that cannot be excluded.

10.Suspension and changes

We may suspend or close accounts that breach these terms. We may update ACRON's features and these terms over time. If we make an important change, we will update the date above and, where appropriate, notify you in the app or by email. Continuing to use ACRON after a change means you accept the updated terms.

11.Governing law

These terms are governed by the laws of the Republic of Botswana, and the courts of Botswana have jurisdiction over any dispute.

12.Your privacy and the data we collect

Our Privacy Policy forms part of these terms. We handle personal data in line with Botswana's Data Protection Act, and in the spirit of full disclosure, this is the data ACRON collects when you use the app:

• Account details — name, email, password (stored encrypted), role, and country.
• Social sign-in (optional) — if you sign in with Google or Facebook, the basic profile details that provider shares (name, email, profile picture).
• Academic information — the subjects and grades you enter, your computed points, and saved points snapshots.
• Study and planning data — your timetable, study sessions, calendar events, assessment and performance records, quiz answers, career-aptitude answers, and study goals and check-ins.
• Messages to Abby and the Study Coach — what you type or say to the in-app AI helpers, and your saved history if signed in.
• Notes and documents you upload — notes you paste or upload, and (where you use scanning or application-assist features) results-slip or ID photos.
• Saved items — favourites, comparisons, and saved opportunities and listings.
• Payment data — plan, amount, date, and payment status. Card details are handled by our payment provider and never stored by us.
• Devices and notifications — signed-in devices and sessions, device and browser type, a push-notification address if you enable notifications, and your notification preferences.
• Usage data — features opened and in-app events (collected by ACRON itself, with no third-party ad trackers), approximate region, and an IP address kept briefly for security and rate-limiting.
• Support and contact — messages you send via the contact form, feedback, email, or WhatsApp.
• Tutor information (tutors only) — bio, photo, subjects, locations, availability, and verification documents.

We collect nothing outside this list, and we never sell student data. You can download a copy of your data or delete your account at any time from Settings → Your data & privacy in the app. The Privacy Policy explains why each item is collected, who it is shared with, how long we keep it, and your rights.

13.Contact

Questions about these terms? Email [email protected] or message us on WhatsApp (+267 7689 7652).